Find answers to common questions about BankGuru's services, features, and how we help you make better financial decisions.
BankGuru is Sri Lanka's leading financial services comparison platform that helps you find the best credit cards, loans, mortgages, and banking products tailored to your needs. We provide real-time data and unbiased analysis to help you make smarter financial decisions.
Simply sign up for a free account to access our comparison tools. You can browse products without registration, but creating an account allows you to save comparisons, set up alerts, and get personalized recommendations.
Yes, BankGuru is completely free for consumers. We earn revenue through partnerships with financial institutions, but this never affects our unbiased product comparisons or recommendations.
We update our product information daily and work directly with financial institutions to ensure accuracy. However, terms and rates can change frequently, so we always recommend confirming details directly with the provider before applying.
Yes, for many products you can start your application directly through our platform. We'll redirect you to the provider's secure application process to complete your application.
Our recommendation engine considers multiple factors including your credit profile, income, existing relationships, and stated preferences to suggest the most suitable products for your situation.
Absolutely. We use bank-level encryption and security measures to protect your data. We never sell your personal information and only share it with institutions when you explicitly choose to apply for their products.
Log in to your account and visit your profile settings to update your personal information, preferences, and notification settings at any time.
Yes, you can delete your account at any time from your account settings. This will permanently remove all your data from our system.
First, try refreshing the page or clearing your browser cache. If the issue persists, please contact our support team with details about the problem and we'll help resolve it quickly.
Currently, we offer a mobile-optimized website that works great on all devices. A dedicated mobile app is in development and will be available soon.
BankGuru works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.