Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: December 2024

Introduction

At BankGuru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial comparison platform.

By using our services, you consent to the data practices described in this policy. If you do not agree with our privacy practices, please do not use our website or services.

Information We Collect

Personal Information

Name, email address, and contact information
Financial information (income, credit score range, existing debts)
Demographic information (age, location, employment status)
Account credentials and profile preferences

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, clicks and interactions)
Cookies and similar tracking technologies
Location data (if you enable location services)

Third-Party Information

Information from financial institutions when you apply for products
Credit reporting agency data (with your consent)
Social media information (if you connect social accounts)

How We Use Your Information

Service Provision

Provide personalized product recommendations
Process account registration and authentication
Enable product comparisons and applications
Send service-related communications

Platform Improvement

Analyze usage patterns and user behavior
Improve our algorithms and recommendations
Develop new features and services
Conduct research and analytics

Communication

Send marketing communications (with consent)
Provide customer support
Send important updates and notifications
Respond to inquiries and feedback

Legal Compliance

Comply with legal obligations
Prevent fraud and ensure security
Enforce our terms of service
Protect our rights and property

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Financial Institutions: When you choose to apply for products, we share necessary information to process your application
Service Providers: With trusted third-party vendors who help us operate our platform
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Your Consent: Any other sharing will be done only with your explicit permission

Data Security

Technical Safeguards

256-bit SSL encryption for data transmission
Encrypted data storage and databases
Regular security audits and testing
Secure data centers with physical protection

Administrative Controls

Limited access to personal information
Employee training on data protection
Multi-factor authentication requirements
Regular security policy updates

Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request copies of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data

Restriction: Request limitation of processing
Objection: Object to certain data processing
Consent Withdrawal: Withdraw consent at any time
Complaint: File complaints with data protection authorities

Questions About Privacy?

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer.